Subodh Narkar

Welcome to My Professional Portfolio

Subodh Narkar | Reconciliation & Settlement Manager | UPI, IMPS, NETC & Digital Payments

With over 16 years of experience in Banking Operations, FinTech, Digital Payments, and Reconciliation Management, I specialize in managing end-to-end payment operations across UPI, IMPS, AEPS, NETC, ATM, POS, and E-Commerce transaction ecosystems. My expertise includes reconciliation management, settlement processing, dispute resolution, chargeback handling, transaction monitoring, and operational risk control, ensuring accuracy, compliance, and operational excellence.

Throughout my career, I have worked with leading organizations in the banking and fintech sector, managing large-scale payment operations, NPCI products, ATM reconciliation, NETC settlements, and high-volume transaction environments. I have successfully collaborated with banks, payment service providers, technology teams, and stakeholders to streamline operations, improve process efficiency, and reduce reconciliation discrepancies through automation and process optimization. I am recognized for my strong analytical capabilities, leadership skills, problem-solving mindset, and ability to manage cross-functional teams. With extensive experience in MIS reporting, operational governance, client management, UAT testing, and process improvement initiatives, I consistently deliver reliable, scalable, and business-focused solutions that drive operational success and customer satisfaction.

My Expertise

    • Banking & FinTech Operations – Extensive experience managing digital payment operations across UPI, IMPS, AEPS, NETC, ATM, POS, and E-Commerce transaction ecosystems.
    • Reconciliation & Settlement Management – Expertise in 3-Way and 4-Way Reconciliation, ATM Settlement, Wallet Reconciliation, Transaction Matching, Settlement Verification, and Exception Handling.
    • NPCI Products & Payment Systems – Strong working knowledge of NPCI products including UPI, IMPS, AEPS, NETC, BBPS, MATM, and Digital Payment Platforms.
    • Chargeback & Dispute Resolution – Proven experience in handling chargebacks, ATM disputes, UPI disputes, NETC DMS cases, transaction investigations, and RBI-compliant dispute management processes.
    • NETC Operations & Toll Management – Managed large-scale NETC reconciliation, settlement, onboarding, toll plaza operations, and dispute resolution projects for leading banks across India.
    • Process Automation & Operational Excellence – Driving automation initiatives, reducing manual intervention, minimizing reconciliation errors, and improving operational efficiency through system-driven processes.
    • MIS Reporting & Payment Analytics – Preparing Daily, Weekly, Monthly MIS Dashboards, Reconciliation Reports, Operational Metrics, Audit Reports, and Business Performance Analysis.
    • Client & Stakeholder Management – Collaborating with Banks, NPCI Teams, Technology Partners, Auditors, Senior Management, and Cross-Functional Teams to ensure seamless operations.
    • Team Leadership & People Management – Leading operational teams of up to 26 members, managing performance, roster planning, mentoring, and delivering operational excellence.
    • Banking Compliance & Risk Management – Ensuring RBI compliance, operational controls, audit readiness, transaction monitoring, risk mitigation, and governance standards.

Professional Journey

With over 16 years of experience in Banking Operations, FinTech, Digital Payments, and Reconciliation Management, I have built a successful career focused on ensuring transaction accuracy, operational excellence, settlement efficiency, and process optimization. My professional journey has evolved from handling ATM and banking reconciliation processes to leading large-scale payment operations, reconciliation services, and digital payment ecosystems for leading organizations in India.

Currently, I serve as a Recon Operation Manager at Maximus Infoware (India) Pvt. Ltd., where I manage end-to-end reconciliation and settlement operations across multiple banking products, including UPI, IMPS, AEPS, NETC, ATM, POS, and E-Commerce transactions. I lead operational teams, oversee dispute management and chargeback processes, drive automation initiatives, coordinate with banking and technology stakeholders, and ensure compliance with operational and regulatory standards.

Throughout my career, I have worked with reputed organizations such as Financial Software & Systems (FSS), Tata Communications Payment Solutions, AGS Transact Technologies, Centrum Micro Credit, Mobileware Technologies, and Maximus Infoware. My experience includes ATM reconciliation, NPCI operations, settlement management, NETC projects, transaction monitoring, banking dispute resolution, operational reporting, and process improvement initiatives. I combine strong analytical skills, leadership capabilities, and deep domain expertise to deliver scalable solutions and operational excellence in the rapidly evolving fintech and digital payments industry.

Vision & Dedication

My vision is to be a trusted leader in Banking Operations and FinTech, driving innovation, operational excellence, and digital transformation across payment ecosystems. I aspire to create highly efficient, scalable, and customer-centric operational frameworks that support the growth of modern financial services and digital payment platforms.

Through strategic leadership, process automation, operational governance, and continuous improvement, I am committed to delivering measurable business outcomes while fostering high-performing teams and building resilient payment operations. My focus remains on enhancing reconciliation accuracy, settlement efficiency, risk management, and customer trust in an increasingly digital financial landscape.

Subodh Narkar

Name: Subodh Narkar

Email: narkar.subodh@gmail.com

Mobile: +91 9920934984, 8169069450

Location: Mumbai, Maharashtra, India

My Skills

Having worked within the industry for over 16+ Years, I have developed a wide range of skills that would meet and exceed the expectations for the role.

I would relish the opportunity to bring this level of success to your company. If you would like to get in touch to discuss my application and arrange an interview, you can contact me.

AREAS OF EXPERTISE


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Well versed with


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Language Skill

Language is absolutely central to your learning: without it, you cannot make sense or communicate your understanding of a subject.

  • English
  • Marathi
  • Hindi

My Exprience

16+ Years Exprience

Above and beyond my experience and capabilities I have been commended for my high level of interpersonal skills and my naturally engaging personality. My motivations include learning new things, the challenge of meeting the needs of an organisation, and ensuring high-quality outcomes.

Maximus

Maximus Infoware (India) Pvt Ltd

As Recon Operation Manager
Mar 2024 – Apr 2026
Duration: 2 years
Location :Mumbai



Key Result Areas:

  • Managing operational activities for multiple banking products, including NEFT Switch, ATM, Fraud Management, IMPS, AEPS, UPI, MATM, POS, and E-Commerce transactions.
  • Handling complete reconciliation services and preparing daily, weekly, and monthly MIS dashboards.
  • Processing 3-way and 4-way reconciliation activities for multiple NPCI transaction channels.
  • Managing NETC reconciliation, settlement, and dispute management operations.
  • Handling NETC DMS cases within stipulated timelines with proper evidence and justification.
  • Managing NETC projects for leading banks, including AU Bank, Equitas Bank, and Yes Bank, for toll plaza operations.
  • Preparing toll-wise reconciliation and dispute MIS reports.
  • Coordinating with development teams for system enhancements and SI-based changes.
  • Managing NETC rollover toll onboarding processes successfully.
  • Driving automation initiatives to reduce manual intervention and operational errors.
  • Performing root cause analysis and delivering operational insights to clients.
  • Conducting UAT testing, requirement analysis, and sign-off activities.
  • Managing a team of 26 members, including roster planning and operational supervision.
  • Reporting operational performance directly to the Co-Founder and Managing Director.



Mobileware Technologies

Mobileware Technologies Pvt Ltd

As Sr. Operations Analyst – 1
Jul 2022 – Feb 2024
Duration: 1.7 years
Location : Mumbai



Key Result Areas:

  • Managed Transxt platform operations, delivering API and White Label solutions for NPCI-based products including IMPS, AEPS, UPI, BBPS, MATM, and Digital Payment Services.
  • Coordinated operational activities with leading banking partners including Yes Bank, Sarvodaya Bank, and NSDL Bank to improve transaction efficiency and service delivery.
  • Successfully managed onboarding and integration processes for new API and White Label clients.
  • Conducted product demonstrations, platform walkthroughs, and solution presentations for clients and prospective business partners.
  • Supported API partner integrations from User Acceptance Testing (UAT) through Production deployment in collaboration with technology teams.
  • Served as the Single Point of Contact (SPOC) for external clients, internal stakeholders, and operational support teams.
  • Managed client technical queries, operational escalations, and service-related issues while ensuring timely resolution.
  • Performed daily reconciliation activities and maintained operational MIS reports for management review.
  • Managed wallet reconciliation, top-up reconciliation, transaction reconciliation, and bank statement reconciliation processes.
  • Prepared business analysis summaries, operational dashboards, and performance reports to support management decision-making.
  • Handled invoice summaries, commission calculations, financial reporting, and operational performance tracking.
  • Resolved client disputes, transaction-related issues, and service queries within RBI-defined turnaround timelines.
  • Led and managed operational teams of 15–20 members, ensuring productivity, service quality, and operational excellence.



FSS

Financial Software & Systems (P) Ltd

As Manager
Mar 2019 – Jun 2022
Duration: 3.3 years
Location : Mumbai



Key Result Areas:

  • Worked as a Business Analyst for SBI Bank, managing banking system enhancement requests, operational improvements, and process optimization initiatives.
  • Handled ATM chargeback queries, transaction investigations, and daily reconciliation activities to ensure settlement accuracy.
  • Coordinated with senior banking stakeholders, including CM, DGM, and GM-level officials, for project reviews, operational updates, and business discussions.
  • Managed UPI, IMPS, AEPS, and MPOS reconciliation processes along with dispute and chargeback management for Bank of Maharashtra.
  • Maintained weekly, monthly, and annual reconciliation records, audit reports, and operational documentation for compliance purposes.
  • Collaborated closely with NPCI teams to resolve portal-related issues, transaction discrepancies, and dispute management cases.
  • Managed reconciliation operations and dispute resolution processes for UCO Bank's digital payment channels.
  • Ensured timely closure of banking queries, disputes, and operational issues within RBI-defined turnaround timelines.
  • Reported operational performance, project updates, and reconciliation status directly to the General Manager.



FirstRand Bank

FirstRand Bank Ltd to Centrum Micro Credit Pvt Ltd

As Operation Executive
Feb 2016 – Mar 2019
Duration: 3 year
Location : Mumbai



Key Result Areas:

  • Processed Microfinance Institution (MFI) loans, loan disbursements, and customer account opening activities while ensuring operational accuracy and compliance.
  • Managed KYC verification, regulatory compliance requirements, and loan reconciliation processes to maintain data integrity and operational efficiency.
  • Prepared and published daily MIS reports for branch offices and operational teams to support business monitoring and decision-making.
  • Resolved banking and customer queries within defined turnaround timelines, ensuring RBI compliance and high levels of customer satisfaction.
  • Monitored cash flow activities and managed C3R reporting processes to support accurate financial tracking and operational control.
  • Handled inward remittance transactions through SWIFT messaging systems, ensuring timely and accurate payment processing.
  • Performed 4-Way ATM Reconciliation for Ministry of Finance ATM operations, ensuring transaction accuracy, settlement verification, and dispute resolution.



Tata

Tata Communications Payment Solutions Ltd

As Senior Recon Executive
Aug 2012 – Feb 2016
Duration: 3.7 years
Location : Mumbai



Key Result Areas:

  • Managed ATM reconciliation operations and dispute management activities to ensure transaction accuracy and settlement integrity.
  • Handled Banking Ombudsman cases and managed end-to-end dispute resolution processes while ensuring regulatory compliance and customer satisfaction.
  • Coordinated with NPCI teams for dispute investigation, resolution follow-ups, and timely closure of transaction-related cases.
  • Managed White Label ATM reconciliation processes for leading banking partners including Axis Bank, Dutch Bank, and Federal Bank.
  • Prepared monthly audit reports, dispute management summaries, and reconciliation reports for management review and compliance requirements.
  • Conducted operational reporting, transaction analysis, and reconciliation reviews to support business decision-making and process improvements.



AGS

AGS Transact Technologies Ltd

As Senior Recon Executive
Dec 2010 – Jul 2012
Duration: 3.3 years
Location : Mumbai



Key Result Areas:

  • Managed ATM chargeback investigations and 4-Way ATM reconciliation processes to ensure transaction accuracy and settlement compliance.
  • Supported operational reporting activities, prepared reconciliation summaries, and contributed to settlement accuracy improvement initiatives.
  • Coordinated with senior management on operational performance reviews, reconciliation status updates, and issue resolution strategies.
  • Supported risk management, operational controls, compliance monitoring, and process governance activities to minimize operational risks.



FSS

Financial Software & Systems (P) Ltd

As Technical Associate
Mar 2009 – Dec 2010
Duration: 1.9 years
Location : Mumbai



Key Result Areas:

  • Managed SBI Bilateral reconciliation operations with Canara Bank using the FSS ASP Switch platform, ensuring accurate transaction matching and settlement processing.
  • Processed TLF and ASP TLF files in DCRS for SBI Bilateral and National Financial Switch (NFS) reconciliation activities.
  • Worked extensively on Base24 operations, supporting transaction processing, settlement activities, and operational monitoring.
  • Supported SMS, Electronic Journal (EJ), VMT, and ATM transaction reconciliation processes to ensure operational accuracy and timely issue resolution.



CAREER ACHIEVEMENTS:

  • Successfully managed reconciliation and settlement operations across major NPCI transaction products, ensuring transaction accuracy and timely settlements.
  • Led process automation initiatives that significantly reduced manual intervention, improved operational efficiency, and minimized reconciliation errors.
  • Managed high-volume NETC reconciliation, settlement, and dispute management projects for leading banking institutions across India.
  • Successfully led and supervised large operational teams, driving productivity, service quality, and operational excellence.
  • Recognized for outstanding operational efficiency, effective dispute resolution, process optimization, and excellence in banking operations management.



Education

My Educational Background

DYPATIL

DHMCT

From Dr. D.Y. Patil College Hotel Management

In 2012
Mumbai-University

B.Com

From Mumbai University

In 2009 – 2012

Training & Certifications:

  • Banking Reconciliation & Settlement Operations Training
  • NPCI Products, Transaction Processing & Dispute Management Training
  • ATM Operations, Payment Systems & Settlement Management
  • Operational MIS Reporting, Data Analysis & Performance Monitoring
  • Team Leadership, Process Improvement & Automation Initiatives

Contact Me

Lets Keep In Touch

  • Address

    Mumbai, Maharashtra, India

  • Mobile number

    +91 9920934984, 8169069450

  • Email address

    narkar.subodh@gmail.com

  • Social profiles

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My Resume

Declaration

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief and I undertake to inform you of any changes therein, immediately.

Subodh Narkar

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